After nearly 36 years of being a key part of the Major Motors sales team, truck sales representative Nestor Jongko is retiring.
Nestor has been a remarkable sales-person.
He has been in the Isuzu Trucks Team Elite program—securing a qualifying place every year since its inception.
Not only has he made a massive contribution to Major Motors by being a super seller of trucks through being nothing short of audacious and by building fantastic relationships with his clients, but he is a ‘character extraordinaire’ whose philosophies will be missed.
Nestor’s career began in his home country the Philippines where he sold trucks and managed a branch of a truck dealership. He subsequently moved to the U.S. where he got involved in a furniture import business and later came to Perth in 1985, where he sold cars but decided that he would prefer getting back to selling trucks.
He heard of a job going at Majors, faxed his resume and on a Saturday morning met with the then sales manager and managing director. At the beginning of the conversation he asked them what he could do on that day to make them very happy?
The approach obviously wowed them as he was told to start work on Monday and that’s where he has been ever since. He promptly replied that he should leave quickly in case they changed their minds.
During his years with the company, Nestor has sold over 5,000 trucks – this year more than 300 and last year in the region of 200.
How has he done it?
By building on the relationships he has with his clients – and forever looking for opportunities.
To cite an instance of looking for opportunities.
He recalled that one of his most loyal clients had its beginning when he was driving through a suburb and noticed an old battered, seriously overloaded truck parked outside premises.
He knocked on the door, met a young fellow named Enzo, the owner of a small scaffolding business. Nestor said he was there to solve Enzo’s problem and when asked what problem, he said he would have the solution at 10am the next day.
He fronted up with a new truck and took Enzo for a drive. Enzo, a character himself and at the beginning of a very successful business career finished up buying the truck – the first of several hundred as his business over the years made massive growth.
On another occasion Nestor’s audaciousness led to him meeting up with a business operator who did not have any trucks.
On discovering what the business did, Nestor came up with an idea as to how this business could grow via incorporating trucks into its operation.
He put the idea to the owner, convinced him of the potential of adding trucks to his business and the end result has been substantial growth for the client’s business and in turn, dozens of trucks having been sold to him.
Another of Nestor’s remarkable initiatives was to come up with the idea of enabling WA licence plates to be placed on a truck shortly after being built in Melbourne. To cut a long story short, it facilitated the likes of Peters Icecream company and it’s subcontractors saving a very considerable amount of money in their purchase of trucks and gave him a massive advantage against competitor truck sellers.
The advantage lasted for four years before the competitors discovered the strategy and as a consequence, they too now benefit from it.
Bob Pearce, our managing director, said Nestor’s self-motivation and enthusiasm for satisfying customer needs was apparent from his very first interview with the dealership in 1986.
“Nestor’s smile and outgoing personality have always shone through. When you asked him how he was going, the reply was always ‘sensational’,” he said.
Nestor has had a ’wish chart’ on his office wall—things that he wanted in life, and how many trucks he needed to sell to achieve that outcome.
In reference to his goals, Nestor says that goals are essential for personal motivation, and he added that one of his philosophies is that one should always have the goal of being a significant contributor to one’s employer.
‘If everyone in a company shares the same goal as their employer, the business goes forward and so do the people within it’, he said.
He added that he believed everyone should note that one’s character and personal confidence is the key to achieving success – and that everyone can have the success that they want if they just work on themselves and focus on their goals.
‘By that I mean to be genuine, do the right thing, don’t get into bitter debates just settle with a let’s agree to disagree type of thing and to also realise that it doesn’t matter what your start in life is, we’re all equal and if we love one another, life turns out for the best.
And in ending his philosophical outlook for the day, Nestor added that he would like to express his sincere thanks to his clients, to Major Motors and to his co-workers.
‘I know that I will miss them – many of them have become great friends and I sincerely hope I have been of value to all of them. Life at Major Motors has been sensational.’
Nestor has two months to go before leaving the company. He is currently mentoring a person who has recently joined – and after that, we trust that though he will no longer be part of our team, that contact will continue.